CHANGES AND CANCELATION POLICY

GROUP EXPERIENCES 

DATE CHANGES

– Free changes whenever there is availability.

CANCELATIONS

Send us an email info@mimo.eus and we will adhere to the following terms:
– Cancellations made up to 2 weeks before the event you will be entitled to a full refund
– Cancellations made up to 48 hours before the event will be charged 30% of the total booking amount.
– Persons who cancel within 48 hours of the event will not be entitled to a refund.

In all cases we will offer a free change of date (as per availability) or a non expirable voucher that can be used anytime.

PRIVATE EXPERIENCES

DATE CHANGES

– changes  48 hours before the event will be free of charge ( whenever there is availability)
– Changes made to the date less than 48 hours before the event will incur a charge of 30% of the original booking amount.

CANCELATIONS

Send us an email info@mimo.eus and we will adhere to the following terms:
– Cancellations made up to 2 weeks before the event will be charged at 10% of the total booking amount.
– Cancellations made up to 48 hours before the event will be charged 50% of the total booking amount.
– Persons who cancel within 48 hours of the event will not be entitled to a refund.

In all cases we will offer a  change of date (as per availability) or a non expirable voucher that can be used anytime.